First of all, drop me an email to let me know what you need help with. If you already have some text written down, it would be really helpful if you could include that in your correspondence. This will give me an idea of how complex a job it will be and I'll be able to give you a realistic quote. Equally, don't worry if you want me to write something from scratch. Simply give me as much detail as you can about your project. I'll then get you booked in for a Skype call where I can get to know you and your business and we can suss out whether we'll be a good fit.
Based on our chat, I'll work out a quote for the project. Providing the project scope doesn't change, this will be the figure you'll pay. No nasty surprises come invoice day! Quotes include one round of revisions. At this point, we can also discuss a more accurate deadline for the project. I can sometimes provide a very quick turnaround if it's needed, just ask.
I require a 50% deposit, payable by bank transfer (I'm sorry, I don't accept cheques), to secure your spot on my schedule.
Once I've received your project deposit, we get started on the good bit - the business deep dive. This helps me understand who your clients are, what your USP is, and ultimately what you need your copy to do for you. This is a vital part of the research process and will help me develop a thorough brief, which is the key to copy that works.
Next, I'll send you the first draft in a Word doc. Working with 'track changes' (don't worry if you haven't used this Word feature before, it's super user-friendly), we can go over any tweaks to the text and any concerns you may have before I begin a final edit.
I'll email you the final draft, along with my invoice.